Product Announcement

Duplicate Warning, a new safeguard in CBA

Product Announcement Feature Duplicate Warning

In CBA, keeping your records clean is central to accurate coverage and reporting. Today we're announcing Duplicate Warning, a new feature designed to help your team prevent duplicate records before they happen.

When a user adds a contractor, unit, or driver, CBA now automatically checks for likely matches within the same group of accounts. If a potential duplicate is found, the system shows a clear warning so your team can review before saving. It's a helpful prompt, not a hard stop, so your users stay in control.

How it works

1 A contractor is already listed in the account.
A contractor already listed in the CBA account
2 Adding the same contractor triggers a duplicate warning.
Duplicate warning shown when adding the same contractor
Note: The same warning also appears when a unit is added with a VIN that already exists in the group.
The result is cleaner data, fewer duplicates to reconcile, and more confidence in the information driving your coverage and billing, with no change to your team's daily workflow.

 

Duplicate Warning is expected to roll out on July 20, 2026. No action is needed on your part. It will be available automatically.

 

We're committed to continually improving CBA to support your business. Thank you for partnering with us.

The CBA Team
Focus Solutions